Introduction We are Rahi integrated Company for sewing men's clothing, operating under the name Rahi (“Rahi”, "we", "Our" or "our"), A company registered in the state of Kuwait. We run a website ("https://shoprahi.co/") through which we provide our products to you, (this includes all" products " that involve the use of the website or physical store). At Rahi we are committed to delivering your order to you quickly and efficiently. Below, you will find our comprehensive shipping policy that explains everything you need to know about our shipping procedures. 1. Returns & returns Product return eligibility: To be eligible for a refund, the item must be unused, unopened and in the same condition in which you received it. They must also be in the original box and packaging. The return process must be within 14 days from the date of purchase. Refund process: To start the refund process, please contact our customer service team on 95569252 or by e-mail info@shoprahi.co specify the order number and the reason for the return.. Our team will provide you with detailed instructions on how to return your item. Carefully return the item in its original packaging, place the invoice, and follow the instructions given to you by the customer service team. 2. The process of refunding the invoice amount The recovery process: As soon as we receive and conduct an inspection of the returned product, we will send you an email, send a message or call to inform you of the approval or rejection of your refund request. If approved, the refund will be processed, and the amount paid will be refunded to your original payment method within 3-5 business days. Late or missing orders: If you have not received the refund yet, first check your bank account again. After that, contact your credit card company, it may take some time before it is officially refunded. After that, contact your bank. There is often some time required to process the recovery. If you have done all these previous steps and the amount is still not refunded, please call us at 95569252 or by e-mail info@shoprahi.co

3. Permutations We replace products if there is a factory defect or damaged or the measurements are wrong, to be eligible for an exchange, the item must be unused and in the same condition in which you received it. They should also be in the original case.

4. Shipping costs You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund. If you are returning a defective or damaged product, we will cover the shipping costs for the return.

Contact us For any inquiries regarding your rights mentioned in our return and Refund Policy, please contact us at the following number: Customer service: 95569252 or by e-mail: info@shoprahi.co or by visiting one of our branches.

Rahi

Rahi

2025 collection

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